Frequently Asked Questions
For ON HAND orders: cash on delivery is always available.
For PRE-ORDERS: NO cash on delivery. You must pre-pay!
For PRE-ORDERS: NO cash on delivery. You must pre-pay!
ON HAND items can be delivered right away.
PRE-ORDER items can take 2-4 weeks to arrive, depending on the release dates.
PRE-ORDER items can take 2-4 weeks to arrive, depending on the release dates.
Shipping fee is included in the price of every item!
Shipping is the fee you HAVE to pay for the item to arrive from South Korea and home delivery is the fee that the mandoub driver takes when he delivers your order to your house.
Yes! We are slowly working on expanding internationally. Please message us for more information.
All items are 100% authentic, official and of the best quality. They are ordered directly from our supplier in South Korea. Some items like certain photocards, postcards and posters stationery and fashion are unofficial.
You can search our website! We will also be updating our Instagram page with new content. If you're unsure about something, please contact us
No. Unfortunately our supplier was contacted by HYBE and asked not to distribute the BTS lightstick. We are unsure of the reasons.
Usually, albums restock a few days after release date but they are sold without pre-order benefits after that.
For merch and older albums, we are not sure about restocks. Most of the time they are not restocked.
For merch and older albums, we are not sure about restocks. Most of the time they are not restocked.
ON HAND items can be delivered right away.
PRE-ORDER items can take 2-4 weeks to arrive, depending on the release dates.
PRE-ORDER items can take 2-4 weeks to arrive, depending on the release dates.
Shipping is the fee you HAVE to pay for the item to arrive from South Korea and home delivery is the fee that the mandoub driver takes when he delivers your order to your house.
All items are 100% authentic, official and of the best quality. They are ordered directly from our supplier in South Korea. Some items like certain photocards, postcards and posters stationery and fashion are unofficial.
No. Unfortunately our supplier was contacted by HYBE and asked not to distribute the BTS lightstick. We are unsure of the reasons.
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